FAQS
A few answers that would help you know more about SCS operations.
Our India operations have started from Vadodara, Gujarat. Our dedicated team of professionals extends quality home care through our Care Takers.
Our parent company 'Shreeji Training Inc' is an established reputed brand in UK since 2014. Known for its expertise in training with strict quality control, you can peruse our extensive range of services and operations on www.shreejitraining.com
With changing times, families are becoming smaller. We face numerous instances where our parents or close family members live many miles away from their children. Due to work pressures and schedules, members cannot find or spare time for their immediate family member’s needs, despite staying close or together.
Home Care is the answer.
In simple terms, we provide trained manpower (Known as “Care Takers”) to help you or your loved ones with their routine (old age / physical difficulty) or special (medical based) needs and all this in the comfort of your own home environment. In other words, we are extending the same compassionate care, matching that of a family member.
We have been in this sector of serving the unique demands of global citizens from diverse ethnic backgrounds. This has immensely helped our learning and fine tuned our services for the Indian market. We are strictly monitored for our services by the UK government. All our processes and paper work has a certain protocol to adhere.
This ensures quality deliverance of services.
Our director is an Indian, her heart is in India. Hence, SCS is geared to serve you in the way you always wanted. Our experience and training make SCS and our CT well equipped to serve you better.
Our other unique features include state of art mobile tracking facility through the SCS App which ensures complete information on the CT assigned to you, their responsibilities and tasks.
We are available 24 x 7 and ready to provide services at your own premises.
Our CTs are carefully selected and trained by professionals. There are aware of our local socio-cultural norms and habits and would act and serve accordingly.
Personal hygiene, etiquette, manners, language, communication and empathy - all will be ensured and complied with.
Yes, we call them Care Takers - CT. Each CT is trained by experienced professionals for 4 weeks and on 15 vital parameters ranging from personal ethics to handling emergencies. They are selected after strict scrutiny and personal antecedents checked and verified.
Even we would be little apprehensive of allowing strangers into our home.Do not worry. Our each CT is selected from sanskaari family. They are security verified by government agencies after complete and exhaustive background check.Rest assured, our CT would gel with you and your lifestyle like sugar mixes with milk. Not only are they trained for home care skills, our selection process ensures that only those who have the natural instinct of empathy are selected to be sent to your home.Also you would know all about the CT visiting your home through the SCS mobile App. There would be no surprise therein about who would be entering your home to take care of you.
All our systems are elder-friendly hence very simple and easy to operate.
Feel free to do any of the following-
A. Download app (available on iStore and Google PlayStore) on your phone from any part of the world to avail facilities in Vadodara, India.
It is a state of art App, easy to understand and operate by senior citizens who are not tech-savvy. It gives you complete access and control - right from information about our CT, their arrival time, hours spent at your home, services rendered and expenses thereof.
You could be in any part of the world and monitor the care extended to your loved ones through our SCS App.
B. Reach us out by calling on 0265 2680800 during office hours 9.30 am to 5.30 pm and we would be happy to come personally to explain our services. For our 24x7 helpline you can call on +91-98xxx xxx00.
Our endeavour would be such that this does not occur in the 1st place.
However, we respect the feedbacks of our valued customers and would act accordingly. We would send replacements immediately or personally visit you to address the reason.
The SCS App has expenses earmarked against all services.
It accepts payments online so that your loved ones need not to worry about finances.
Online payment facility is incorporated in the SCS App.
Be assured, we are here for you - Always.
We understand the gravity and importance of these services. We understand your concerns related to your elders. We would be glad to attend your calls or queries and would be happy to address all your questions, concerns and apprehensions.
Soon, SCS should become your extended family member
A personal note from Pooja Barot (Founder of SCS)
For me, introducing this service to India is more than a business extension. It is my way to giving back to my citizens what it needs today - quality home care for elders and medical assistance in the comfort of their home.
Living thousands of miles apart, I would always worry about my parents - are they ok? Do they take medicines on time? Who would they call in emergencies? Who would hold their hands when they need to climb the laboratory staircase? etc. Then I realized there could be others too, who direly need such assistance.
Hence this idea took birth and after 5 years of learning and imbibing best practices from across the world - SCS is ready to serve you and would strive to be your trusted home care partners - always.
I give you my word and best services.
Welcome to SCS